How does postal delivery work?

We currently deliver Australia-wide only.

Delivery Timeframes

• Standard Delivery:

• Expect your parcel within 4–8 business days from when it leaves our Melbourne warehouse.

Order & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Haven’t received your order?

If your order hasn’t arrived within 12 business days, please contact us so we can investigate and assist you promptly.

​

​

Home Delivery Policy

This service is only offered to a select few postcodes.

Delivery Timeframe

• Home delivery will take place within 3–5 days from the date the order is placed.

• Delivery times may vary based on location, order volume, and courier availability.

Safe Place Deliveries

• Once the order has been delivered to the designated safe place at the address provided, we are not responsible for any loss, theft, or damage to the package.

​